Frequently Asked Questions

How long will it take till I receive my order?

All products on our website are usually available for delivery within 1 / 2 days. But our standard delivery is 4 days from order. On occasions due to the type of order e.g. High volume cutting, this will take longer and you will be notified the approximate lead time.

When will you deliver?

Monday – Friday 08.00 – 17.00. You will be notified a day for delivery.

Can I amend my order?

Once your order is confirmed it will be processed immediately and put into production at the earliest convenience. Amendments can be made via the contact page if material has not been cut or processed ready for delivery.

Can I collect my order?

Collection is currently unavailable.

Can I have delivery on a specific day?

If you want delivery on a specific weekday please contact us through the contact page and a representative will arrange if possible. Please include order number.

Can you offer a guaranteed delivery time?

Sorry we can’t offer this service due to the amount of deliveries we have to process.

Highest Quality Steel
Best Online Steel Prices
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Customer Satisfaction Guaranteed

Some online stock items have been limited. If material is not available online and you want to place an order please email contact@stainlessstore.co.uk so material requirement can be released. We also offer discounts on carriage so please email for more information.